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Professional website maintenance services
in Ottawa

avatar Toimi
Ongoing maintenance and care — even without access to source code or documentation.
Always within reach

Website Maintenance Services in Ottawa: the challenges we solve

Need a website that delivers?
Let’s build it.

Optimizing sales funnel, improving UX, and driving up conversion.

Starting fresh with a new product?

Architecture, content structure, and launch — all covered.

Site getting traffic but no leads?

Fix weak spots, drive engagement and conversion.

Website holding you back?

Modern design, updated logic, and a UX that fits your brand.

Missing key integrations? Let’s connect the dots.

CRM, metrics, systems — seamlessly connected.

Website Maintenance Services in Ottawa: who we work with

Startups
Support for MVPs and ready-made solutions — keeping your site and systems running without a hitch.
  • Monthly website maintenance
  • Fast incident response
  • No complicated contracts
Support your MVP
Small businesses
Regular updates, strong performance, and smooth integrations, so everything stays on track.
  • eCommerce support
  • Content and info updates
  • CRM and ERP integrations
Keep the site running
Corporations
Comprehensive support for websites and platforms — SLA-based, reliable even without initial documentation.
  • Corporate portal support
  • SLA and reporting
  • Scheduled maintenance
Discuss terms
Why do I need website support?
To keep your site stable — and your customers from leaving.
Website support means quick bug fixes, timely updates, security monitoring, and reliable uptime.
And most importantly — peace of mind. Your site stays under control, even without in-house developers or documentation.

What’s included in website maintenance

Regular updates
We keep CMSs, modules, and libraries up to date. Update server software — critical for PWA performance.
CMS updates
PWA updates
eCommerce support
Stable, fast-loading stores on Shopify, WordPress, OpenCart, and more. No downtime, no lost sales.
Plugins
Technical maintenance
Integrations & fixes
Integrations set up, bugs squashed, features refined — no chaos, no endless email chains.
API & CRM
Issue resolution

Got a unique problem?

Let’s chat

Our approach to support

Tasks get done on time and in line with your priorities — clearly defined, well-tracked, and without the chaos.

Same-day responses

Same-day responses

Your site stays up, running, and secure — with a support team that resolves issues fast and works on a fixed response schedule.

Performance you can measure

Performance you can measure

Get clear, trackable results from your website support — faster load times, improved performance, and stronger security.

Transparent reporting

Transparent reporting

Get regular updates on site maintenance — clear insights into completed tasks, progress, and how your budget is being used.

Clear pricing

Clear pricing

Technical support costs are calculated individually based on your needs — full transparency, no hidden fees, and no surprise charges down the line.

How website maintenance and technical
support works

Artyom Dovgopol
We handle the full support cycle — from updates to fixes. You grow, we take care of the rest.
Onboarding
avatar avatar
We start with a briefing session and build a support plan tailored to your site’s needs and specifics.
Prepared brief
Improvement suggestions
Project analysis
avatar avatar
We conduct audits of page loading speed, server security, and the admin panel. Based on the results, we create a plan for technical support and website development.
Website maintenance plan
Timeline and stages
Support
avatar avatar
We respond to incidents fast. On the 100-hour plan, response time is 15 minutes. On the 20- and 50-hour plans, it is 1 hour.
Quick response times
Uninterrupted server performance
Growth
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Ongoing development: updates, improvements, and support. Tasks handled on a Time & Materials or Fixed pricing model.
Maintenance reports
Full visibility into your project

Comprehensive support in Ottawa

A flexible pricing system tailored to meet a wide range of business needs — from small updates to full-scale technical support.

20 hours
$800 /month
Ideal for one-off tasks without a constant
stream of work.
Workload:
20 hours
Hourly rate
$40
Response time
1 hour
50 hours
$2,000 /month
Ideal for regular updates and a steady flow of tasks — smooth, stable, and always on track.
Workload
50 hours
Hourly rate
$40
Response time
1 hour
Project pause
2 weeks
100 hours
$3,500 /month
Best suited for large volumes of recurring work with rapid response needs.
Workload
100 hours
Hourly rate
$35
Response time
15 min
Project pause
3 weeks
Rollover hours
+

Time & materials: flexible and transparent

This model is perfect for website maintenance, technical support, and the development of complex web platforms with dynamic scopes.

Pricing
Workload
Hourly rate
Front-end (JavaScript: Vue/Native)
~ $40/hour
Back-end (PHP: Shopify/Laravel)
~ $40/hour
Mobile development (Swift/Kotlin/Flutter)
~ $40/hour
UX/UI design (Figma)
~ $40/hour
Project management
~ $40/hour
1С
~ $50/hour
Business analytics
~ $50/hour
*Rates apply to the 20- and 50-hour plans. The 100-hour plan is $35/hour.

Support task examples and
estimated costs

Our support plans cover the website maintenance
and development tasks most growing businesses need on an ongoing basis.

Design
Frontend
Backend
Task Pricing
Usability audit from $1,100
Visual style update from $385
Full website redesign from $3,850
Adapting designs for mobile & tablet from $165
Ongoing design support: banners, PDFs, presentations from $310
Task Cost Estimate
Application form layout from $160
Full page layout from $800
One-time code refactoring from $400
Website functionality testing from $120
Task Cost Estimate
Third-party service integration from $115
Hosting migration from $75
One-time backup from $40
Structuring the admin panel from $385
Technical website audit from $620
Full control
Stability

Powerful tools to support
your business growth

A thoughtful tech stack. Fast results.
Only the technologies that truly support your growth — nothing extra.

CMS
Wordpress
SAP Shopify
OpenCart
MODX
Front-end
HTML
Javascript
CSS
Storybook
Git
Gulp.js
Vue.js
WebPack
Back-end
Docker
Laravel
PHP
ClickHouse
Swagger
React
API

Solutions for your industry

Website support and maintenance — for eCommerce, fintech, and beyond.

  • Online-store
  • Corporate Websites
  • Healthcare
  • Media
  • Online Education
  • Real Estate Agency Sites
  • Corporate Sector
  • Industry
  • Education
  • Agriculture
  • Travel & Hospitality
  • eCommerce
  • Internal Tools
Show more

Let's discuss your project

FAQ

Didn’t find what you were looking for? Drop us a line at info@toimi.pro.

What’s included in website support?

All-around maintenance and support: performance monitoring, updates, bug fixing, feature adjustments, integration setup, security management, and backups — handled for you.

How much does website support cost?

The cost depends on task scope, urgency, and website type. We offer flexible pricing — from one-time jobs to monthly support — so you can choose the format that fits your budget.

What types of websites do you support?

We work with corporate websites, online stores, landing pages, and platforms based on Shopify, WordPress, OpenCart, and other CMS. We also support custom-developed projects.

Do I need support if my site is already working?

Yes. Even if your site seems stable, it still needs regular checkups, updates, and protection from downtime. Think of tech support like maintenance for your car — better safe than sorry.

Can I expand my site’s functionality under support?

Absolutely. Support doesn’t just mean fixing things — it’s also about growth. We help expand functionality, add integrations, improve UX, and adapt your site to new business goals.

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