We build chat bots that handle thousands of customer interactions at once
— answering FAQs, guiding purchases, and routing complex cases to the right person. Always on, always consistent.
Support queues
become too much.
Bots handle FAQs. Agents focus on complex issues.
Customers drop off
outside working hours.
24/7 availability.
Conversations never stop.
Bots feel robotic
and frustrate users.
Conversational design.
Natural language flows.
Integrations are nowhere
to be found.
CRM, e-commerce, and support tools connected.
We price by what it takes to build a chat bot that actually understands
your customers — not by how many canned replies it can deliver.
5
We've worked with Toimi on two projects now, and both times the result was spot on. Timelines were realistic, communication was clear, and the team handled all details without us having to chase.
5
They didn't just ship features — they explained trade-offs, suggested improvements, and really thought about long-term use. Felt like an extension of our team.
5
Fast, professional, and no overcomplication. Our landing page went live on schedule and performed better than expected.
5
Easy to work with, thank you!
Didn’t find what you were looking for? Drop us a line at info@toimi.pro.
We build chatbots across categories: customer support chatbots, sales qualification chatbots, internal knowledge chatbots, industry-specific assistants. For Westwood medical practices, patient-facing chatbots (appointment scheduling, symptom checking with appropriate disclaimers, routing to care) are particularly valuable. For UCLA-adjacent clients, academic assistant chatbots have strong use cases.
For most Westwood clients, we build on top of foundation LLMs rather than training custom language models.
RAG architectures enable chatbots to answer questions using client-specific content.
Useful chatbots do things, not just answer questions.
Chatbot safety is business-critical. For Westwood medical chatbots, safety requires particular attention — appropriate disclaimers, escalation patterns for urgent clinical situations, HIPAA compliance for any patient interaction.
Yes — voice AI is increasingly practical.
Chatbot metrics combine usage, quality, and business outcomes.
Focused chatbot deployments: 6-12 weeks at $40K-$150K. Comprehensive chatbot platforms: 12-24 weeks at $150K-$500K.
