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User experience design audit

avatar Toimi
Digital products move fast. UX/UI audits expose issues that slow users down.
UX/UI audit for US products
Bottleneck identification
Interaction efficiency review

Challenges we solve

Stop explaining what it does.

Show it.

Our website UX and conversion audit maps user intent against what your interface actually enables. The gaps? That’s where the work begins.

No one knows what the primary action is.

Every screen’s decision points are mapped. Intent is clear.

Your layout falls apart when content shifts.

Design that keeps spacing and flow intact no matter the input.

You’re getting traffic, but not conversions.

User hesitation zones patched. Drop off points sealed.

Editing the site, but nothing feels aligned.

Visual systems that scale — not scatter — as your team grows.

Who we work with

Startups
Early growth is messy — we help you clean it up. Uncover interface gaps and broken flows.
  • Feedback in 5–8 days
  • Actionable insights
  • Ready for future features
Build your custom site
Small businesses
Outdated layouts? Plugin chaos? We audit your UI for clarity, speed, and real structure.
  • Clear roles, no bloat
  • Better UX with fewer tools
  • Fixes that grow with you
Request a UX review
Corporations
We audit complex systems for clarity, resilience, and role integrity.
  • Logic maps untangled
  • Access flows validated
  • Interfaces stress-tested
Book enterprise UX audit
Why do people keep bouncing from our homepage?
Because the site looks polished — but users feel lost.
Your website interface design carries direction as well as visuals. Our UX audit reveals where users stall, stray, or give up. We fix broken flows, missed cues, and distracting patterns — using real user behavior.
An audit won’t redesign your site — it’ll tell you exactly what needs to change (and what doesn’t).

What makes a custom site actually usable?

Clear navigation paths
People don’t scan pages — they follow signals. We design routes that match real user flow.
Smart grouping
Visible hierarchy
UI that fits the task
No more guessing. Each screen supports what users are trying to do, tested against how they actually move.
Intent-first pages
Behavior-driven flows
Content that adapts
Add a new project, service, or product without breaking the layout.
Scalable templates
Clean content types
Updates without chaos
Redesigns shouldn’t be risky. Solid structure lets you evolve without burning things down.
Modular logic
Style-safe edits

Your users move differently?

Let’s chat

What a UX audit examines, and what it hands back

An audit that returns a list of opinions is worth very little, because the next person with an opinion can overturn it. What makes an audit usable is that every finding names the criterion it violates, shows where it happens, and carries an estimate of what fixing it costs. That is the format we work to.

Heuristic review against named criteria
Each finding is tied to a stated principle rather than to taste, so it can be argued with on the merits. Findings that cannot be tied to a criterion are marked as preferences and separated out instead of being smuggled in.
  • Every finding cites the rule it breaks
  • Preferences are labelled as preferences, not as defects
  • Severity is judged by user impact, not by how visible it is
The flows that carry the money
Depth goes where value is. Checkout, sign-up, request a quote, renew a subscription. A homepage that looks dated costs less than a three-field form that silently rejects valid input, and the report should reflect that ordering.
  • Each revenue-bearing flow walked end to end, including failure states
  • Form validation and error messages tested with real bad input
  • Mobile walked separately, not assumed from the desktop pass
Evidence from behaviour as well as from inspection
Where analytics exist, we read them before forming a view: where people drop, where they loop, which step takes far longer than it should. Inspection tells you what could be wrong. Behaviour tells you what is.
  • Drop-off measured per step, not per page
  • Search and error logs read for what users could not find
  • Findings cross-checked against what the data shows
What you receive at the end
A ranked list you can hand to a developer, with the screens annotated. Ranking is by expected gain against effort, so the first items are the cheap ones that matter, and nothing is left as a general recommendation to improve usability.
  • Findings ranked by gain against implementation effort
  • Annotated screens, so each item points at something specific
  • A separate short list of fixes that need no design work

UX/UI audit pricing

Every build is scoped from the inside out. Pricing follows your site’s logic, roles
and systems, which rarely track its size.

Interface tune-up
~ $2,000
Structural overhaul
~ $6,000
Full ecosystem rebuild
~ $15,000
*Prices reflect UX complexity and project’s scale
Get your custom estimate

More possibilities for your project

We work with a wide range of tasks and formats. Explore additional solutions that may be a good fit for your project.
Formats
Industries
  • Online Stores
  • Real Estate
  • Healthcare and Dentistry
  • Restaurants and Cafes
  • Beauty Salons
  • Education
  • Construction
  • Legal Services
  • Tourism and Hotels
  • Logistics
  • Interior Design
  • Apartment Renovation
  • Auto Services
  • Marketplaces
  • Consulting
  • Photographers

Let's chat

FAQ

Didn’t find what you were looking for? Drop us a line at info@toimi.pro.

Why are UX/UI audits critical for US products?

US users move fast and expect efficiency. Audits uncover friction that directly affects conversion and retention.

What typically triggers an audit for a digital product?

Rapid growth, complex features, or declining engagement. Audits help regain control over interface complexity.

How does competition affect UX/UI audit priorities?

High competition means users leave quickly. Audits focus on eliminating delays and unclear interactions.

What types of products benefit most from audits?

SaaS tools, marketplaces, and high-traffic platforms where small UX issues scale into big losses.

Does an audit require stopping development?

No. Audits run in parallel with ongoing work and inform future decisions.

Are audit findings immediately actionable?

Yes. Recommendations are prioritized so teams can implement changes step by step.

How deep does a UX/UI audit go?

It covers both surface-level usability and deeper structural logic issues.

How long does a UX/UI audit usually take?

From several days to one week, depending on scope.

Can audits help improve conversion rates?

Often, yes. Removing friction improves completion rates across key actions.

What long-term value does a UX/UI audit bring?

It reduces design debt and improves consistency. Over time, products become easier to evolve.

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