We build chat bots that handle thousands of customer interactions at once — answering FAQs, guiding purchases, and routing complex cases to the right person. Always on, always consistent.
Support queues become too much.
Bots handle FAQs. Agents focus on complex issues.
Customers drop off outside working hours.
24/7 availability. Conversations never stop.
Bots feel robotic and frustrate users.
Conversational design. Natural language flows.
Integrations are nowhere to be found.
CRM, e-commerce, and support tools connected.
We price by what it takes to build a chat bot that actually understands
your customers — not by how many canned replies it can deliver.
5
I liked how adaptable the team was. Even when we changed direction halfway, they stayed calm and helped us re-prioritize without losing momentum.
5
The final product matched our vision perfectly. But what stood out most was the openness — everything was discussed upfront, no hidden surprises.
5
They care about details. You can tell everything is double-checked before delivery.
5
Super easy collaboration. Thanks!
Didn’t find what you were looking for? Drop us a line at info@toimi.pro.
Yes, chatbots are especially useful for New York companies handling high volumes of customer interactions. They help automate communication and maintain response speed at scale.
We build chatbots for customer support, lead handling, FAQs, and internal workflows. Each solution is tailored to business-specific scenarios.
Yes, many chatbots start with a limited set of scenarios and expand over time. This approach helps manage complexity in fast-paced environments.
Chatbots can be deployed on websites, messengers, and internal systems. Platform selection depends on where users engage most.
Yes, chatbots can integrate with CRM, ERP, analytics, and third-party services. This allows real-time data access.
Yes, chatbots handle common requests and route complex issues to human agents. This improves support efficiency and availability.
Chatbot logic is fully customizable to match business workflows. Bots can be rule-based or enhanced with AI where appropriate.
We design structured flows, validation rules, and escalation paths. This ensures consistent and reliable responses.
Yes, scalability is built into the system architecture. The chatbot can handle large volumes of messages without performance loss.
We can provide ongoing support or transfer the chatbot to your internal team. Documentation ensures long-term maintainability.
