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CRM system development

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CRM development for New York companies designed for scale and complex sales workflows.
New York sales scale
Complex pipelines
Built for growth

Challenges we solve

Many clients.
One overview.

We build CRM systems that bring together sales, marketing, and support — so every interaction is tracked, every lead is nurtured, and every customer feels known. No duplicate data. No missed touchpoints.

Leads slip through the cracks.

Unified pipeline. Follow-ups automated.

Customer data lives in too many tools.

Centralized profiles. Single history per client.

Teams don’t see the same picture.

Shared dashboards. Aligned visibility.

Reports lack real insights.

Custom analytics. Real-time insights.

Who we work with

Early-stage teams
Starting fresh? We set up CRM systems that help you capture leads and build relationships.
  • Lead capture streamlined
  • Contact history unified
  • Sales-ready dashboards
Grow without chaos
Expanding businesses
Scaling fast? We replace messy spreadsheets and disconnected tools with one, custom CRM hub.
  • Pipelines automated
  • Multi-channel tracking
  • Shared customer view
Scale without silos
Enterprises
Large client bases and complex sales cycles? We deliver CRM systems that keep teams aligned.
  • Enterprise-level security
  • Advanced reporting tools
  • Role-based access control
Serve with confidence
Why does our CRM track deals, but fail at giving us
the full customer picture?
Because it was pieced together.
Sales uses one module — marketing runs on a separate add-on. Customer history syncs late — key context gets lost. Support logs tickets — but no one in sales ever sees them.
If the CRM isn’t built as one system, relationships slip through the cracks.

What goes into CRM development?

360° customer view
A CRM isn’t just a database — it’s a complete record of every interaction across sales, marketing, and support.
Unified client history
Real-time updates
Built to fit your process
Every team works differently. We design CRM flows that fit your pipeline instead of forcing you into templates.
Custom pipelines
Configurable roles
No data silos
Disconnected tools mean lost opportunities. We unify emails, calls, and deals into one clear picture.
Centralized profiles
Multi-channel tracking
Tested in the field
We validate CRMs with real sales teams — so features hold up under busy days, not just in test environments.
Sales-ready
Reliable performance

Still losing track of leads and follow-ups?

Let’s chat

CRM system development cost

We price by what it takes to build a CRM that fits your business
— not by how many features get bundled in.

Starter CRM (basic functions only)
~ $15,000
Growth CRM (advanced processes and integrations)
~ $35,000
Enterprise CRM (customization and scalability)
~ $60,000
*Final price reflects complexity — not just page count.
Get your custom estimate

What our clients say

Michelle Vo
Marketing Director
star 5

What impressed me most was how Toimi combined design sense with technical detail. Every idea was backed up by reasoning, and they weren't afraid to challenge us if it meant a stronger outcome.

Lina Chen
Operations Director
star 5

We had a pretty complex setup request. They broke it down, kept us updated at every step, and delivered earlier than we thought possible.

Rajesh Patel
CEO
star 5

Clear process, fast approvals, no drama. Exactly how a project should run.

Piotr Kowalski
Project Manager
star 5

We'll definitely continue working together.

More possibilities for your project

We work with a wide range of tasks and formats. Explore additional solutions that may be a good fit for your project.
Formats
Industries
  • Online Stores
  • Real Estate
  • Healthcare and Dentistry
  • Restaurants and Cafes
  • Beauty Salons
  • Education
  • Construction
  • Legal Services
  • Tourism and Hotels
  • Logistics
  • Interior Design
  • Apartment Renovation
  • Auto Services
  • Marketplaces
  • Consulting
  • Photographers

Let's chat

FAQ

Didn’t find what you were looking for? Drop us a line at info@toimi.pro.

Is CRM development suitable for New York businesses?

Yes, CRM systems are essential for New York companies managing high-volume sales and complex client relationships. They help maintain structure and control at scale.

What types of businesses do you build CRM systems for?

We work with B2B and B2C companies, service businesses, and enterprise sales teams. Each CRM is tailored to real operational needs.

Can CRM implementation be done in phases?

Yes, CRM systems are often rolled out gradually, starting with core sales features. This allows teams to adapt without disruption.

Can the CRM be customized to existing sales processes?

Yes, we design CRM systems around current workflows. This improves adoption and reduces internal friction.

Does the CRM integrate with existing tools and platforms?

Yes, CRM systems can integrate with email, telephony, ERP, websites, and analytics tools. This keeps data connected.

Is CRM suitable for multi-team or enterprise environments?

Yes, CRM systems support multiple teams, pipelines, and permission levels. This is critical for large organizations.

Why choose custom CRM over off-the-shelf solutions?

Off-the-shelf solutions often limit flexibility or include unnecessary features. Custom CRM ensures alignment with business needs.

How does CRM improve sales visibility and forecasting?

All customer and deal data is centralized and updated in real time. This improves forecasting and reporting accuracy.

Can the CRM system scale as the business grows?

Yes, scalability is built into the system architecture. The CRM grows alongside the business.

What happens after the CRM system goes live?

We can provide ongoing support or hand the system over to your team. Clear documentation ensures long-term maintainability.

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