We build chat bots that handle thousands of customer interactions at once — answering FAQs, guiding purchases, and routing complex cases to the right person. Always on, always consistent.
Support queues become too much.
Bots handle FAQs. Agents focus on complex issues.
Customers drop off outside working hours.
24/7 availability. Conversations never stop.
Bots feel robotic and frustrate users.
Conversational design. Natural language flows.
Integrations are nowhere to be found.
CRM, e-commerce, and support tools connected.
We price by what it takes to build a chat bot that actually understands
your customers — not by how many canned replies it can deliver.
5
I liked how adaptable the team was. Even when we changed direction halfway, they stayed calm and helped us re-prioritize without losing momentum.
5
The final product matched our vision perfectly. But what stood out most was the openness — everything was discussed upfront, no hidden surprises.
5
They care about details. You can tell everything is double-checked before delivery.
5
Super easy collaboration. Thanks!
Didn’t find what you were looking for? Drop us a line at info@toimi.pro.
Yes, chatbots are well suited for Boston companies that need efficient customer communication and internal automation. They help streamline interactions and reduce response times.
We build chatbots for customer support, lead qualification, FAQs, and internal workflows. Each chatbot is tailored to specific business needs.
Yes, many projects start with basic scenarios and expand over time. This allows teams to validate value before scaling.
Chatbots can work on websites, messengers, and internal systems. Platforms are chosen based on user behavior and business goals.
Yes, chatbots can integrate with CRM, analytics, databases, and third-party APIs. This enables data-driven responses.
Yes, chatbots can handle common requests and escalate complex cases to agents. This improves support efficiency and availability.
Chatbot logic is fully customizable to match business workflows. It can be rule-based or enhanced with AI when needed.
We design structured conversation flows and fallback scenarios. This helps maintain quality across interactions.
Yes, scalability is built into the system architecture. The chatbot can support increased traffic without degradation.
We can continue supporting the chatbot or hand it over to your team. Clear documentation ensures maintainability.
