WordPress website maintenance & support
in Houston

Our WordPress support plans start at $99/month for basic maintenance and scale based on your site's complexity and traffic. Houston businesses in the Energy Corridor often need higher-tier plans due to complex integrations with inventory systems, while professional services firms near the Galleria typically opt for mid-range support. We offer flexible monthly contracts — no long-term commitments required. During your free consultation, we'll assess your current setup and recommend a plan that fits your budget and technical requirements.

We monitor your site 24/7 and respond to critical issues within 1 hour, regardless of time zone. For Houston clients, this means if your site goes down during peak business hours or even during evening events, we're already working on a fix before you notice. Non-critical requests like content updates or plugin adjustments typically get handled within 4-8 business hours. Our team works in shifts to ensure someone qualified is always available — particularly important for Houston's international business community that operates across multiple time zones.

We work extensively with Houston's energy sector companies, medical practices around the Texas Medical Center, and professional services firms downtown. Oil and gas companies often need support for complex data visualization plugins and secure document portals. Healthcare practices require HIPAA-compliant hosting configurations and patient portal integrations. We also support rice University research groups, real estate agencies in the Heights, and manufacturing companies along the Ship Channel. Each industry has specific compliance and performance needs we're equipped to handle.

Every plan includes weekly backups, core WordPress updates, plugin and theme updates, security monitoring, and uptime tracking. We test all updates on a staging environment first — especially important for Houston businesses running custom energy industry plugins or medical appointment systems that can't afford unexpected breaks. Higher-tier plans add performance optimization, monthly security audits, and priority support. We also handle emergency restorations if something goes wrong, using our Houston-based backup infrastructure for faster recovery times.

Absolutely. Slow WordPress sites are common issues we fix for Houston clients, particularly those running image-heavy real estate listings or large e-commerce catalogs. We implement caching solutions, optimize databases, compress images, and configure CDNs to reduce server load. For businesses near the Galleria targeting local customers, we also optimize for mobile performance since most Houston traffic now comes from phones. Most clients see 40-60% speed improvements within the first optimization cycle, which directly impacts search rankings and conversion rates.

Yes — malware removal and security hardening are core services we provide. If your Houston site has been compromised, we isolate the infection, remove malicious code, identify the entry point, and patch the vulnerability. We've cleaned sites for law firms in downtown Houston that were injected with spam links and medical practices that had patient forms redirected to phishing pages. After cleanup, we implement firewall rules, two-factor authentication, and continuous monitoring to prevent reinfection. Most cleanups are completed within 24-48 hours.

You'll get a dedicated Slack channel or email thread — whichever works better for your team. Houston clients appreciate that we're in Central Time, so communication happens during your actual business hours without overnight delays. We send monthly reports showing what updates were applied, any security alerts, and performance metrics. For larger requests, we provide time estimates upfront and check in at project milestones. You can also schedule quarterly review calls to discuss your site's health and plan upcoming improvements.

We don't just fix and disappear. After resolving any issue, we document what went wrong, what we changed, and how to prevent it in the future. You receive a summary of the work completed, and we monitor the site for 48 hours afterward to ensure stability. For Houston businesses running critical e-commerce or booking systems, we often schedule updates during low-traffic windows and stay available during the following business day. We also maintain a change log of every modification made to your site — helpful for compliance and auditing purposes.