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Professional website maintenance services
in New York
Ongoing maintenance and care — even without access to source code or documentation.
Ensuring uptime around the clock
150+ completed projects
Always within reach
The challenges we solve
Need a website
that delivers?
Let’s build it.
Optimizing sales funnel, improving UX, and driving up conversion.
Starting fresh with a new product?
Architecture, content structure, and launch — all covered.
Site getting traffic but
no leads?
Fix weak spots, drive engagement and conversion.
Website holding
you back?
Modern design, updated logic, and a UX that fits your brand.
Missing key integrations?
Let’s connect the dots.
CRM, metrics, systems — seamlessly connected.
Who we work with
Startups
Support for MVPs and ready-made solutions — keeping your site and systems running without
a hitch.
a hitch.
- Monthly website maintenance
- Fast incident response
- No complicated contracts
Support your MVP
Small businesses
Regular updates, strong performance, and smooth integrations, so everything stays
on track.
on track.
- eCommerce support
- Content and info updates
- CRM and ERP integrations
Keep the site running
Corporations
Comprehensive support for websites and platforms — SLA-based, reliable even without initial documentation.
- Corporate portal support
- SLA and reporting
- Scheduled maintenance
Discuss terms
What’s included in website maintenance
Regular updates
We keep CMSs, modules, and libraries up to date.
Update server software — critical for PWA performance.
Update server software — critical for PWA performance.
CMS updates
PWA updates
Monitoring & stability
We track your website’s availability 24/7, including PWAs. We ensure uptime and detect issues in real time.
24/7 monitoring
Downtime alerts
eCommerce support
Stable, fast-loading stores on Bitrix, WordPress, OpenCart, and more. No downtime, no lost sales.
Plugins
Technical maintenance
Integrations & fixes
Integrations set up, bugs squashed, features refined
— no chaos, no endless email chains.
— no chaos, no endless email chains.
API & CRM
Issue resolution
Got a unique problem?
Let’s chat
Our approach to support
Tasks get done on time and in line with your priorities — clearly defined,
well-tracked, and without the chaos.
Same-day responses
Your site stays up, running, and secure — with a support team that resolves issues fast and works on a fixed
response schedule.
Performance you can measure
Get clear, trackable results from your website support — faster load times, improved performance, and stronger security.
Transparent reporting
Get regular updates on site maintenance — clear insights into completed tasks, progress, and how your budget is being used.
Clear pricing
Technical support costs are calculated individually based on your needs — full transparency, no hidden fees, and no surprise charges down the line.
How website maintenance and technical
support works
Onboarding
We start with a briefing session and build a support plan tailored to your
site’s needs and specifics.
site’s needs and specifics.
Prepared brief
Improvement suggestions
Project analysis
We conduct audits of page loading speed, server security, and the admin panel. Based on the results, we create a plan for technical support
and website development.
and website development.
Website maintenance plan
Timeline and stages
24/7 monitoring
We configure full monitoring for your pages and server — a custom set of metrics based on your project map. Powered by Zabbix, a global leader
in monitoring software.
in monitoring software.
Custom performance metrics
Project roadmap-based setup
Support
We respond to issues in under 15 minutes and make sure your server stays up and running — no interruptions.
Quick response times
Uninterrupted server performance
Growth
Ongoing development: updates, improvements, and support. Tasks handled on a Time & Materials or Fixed pricing model.
Maintenance reports
Full visibility into your project
Comprehensive support in New York
A flexible pricing system tailored to meet a wide range of business needs — from small updates to full-scale technical support.
Time & materials: flexible and transparent
This model is perfect for website maintenance, technical support, and the development of complex web platforms with dynamic scopes.
Pricing
Workload
Hourly rate
Front-end (JavaScript: Vue/Native)
~ $40/hour
Back-end (PHP: Bitrix/Laravel)
~ $40/hour
Mobile development (Swift/Kotlin/Flutter)
~ $40/hour
UX/UI design (Figma)
~ $40/hours
Project management
~ $40/hour
1С
~ $50/hour
Business analytics
~ $50/hour
*Final pricing is calculated individually — based on the task and the specialist’s level.
Support task examples and
estimated costs
We’ve built a versatile support system that covers most common website maintenance
and development tasks for growing businesses.
Design
Frontend
Backend
| Task | Workload | Pricing |
|---|---|---|
| Usability audit | from 30 hours | from $1,100 |
| Visual style update | from 10 hours | from $385 |
| Full website redesign | from 100 hours | from $3,850 |
| Adapting designs for mobile & tablet | from 4 hours | from $165 |
| Ongoing design support: banners, PDFs, presentations | from 8 hours | from $310 |
| Task | Time Estimate | Cost Estimate |
|---|---|---|
| Application form layout | from 4 hours | from $160 |
| Full page layout | from 20 hours | from $800 |
| One-time code refactoring | from 10 hours | from $400 |
| Website functionality testing | from 3 hours | from $120 |
| Task | Time Estimate | Cost Estimate |
|---|---|---|
| Third-party service integration | from 3 hours | from $115 |
| Hosting migration | from 2 hours | from $75 |
| One-time backup | from 1 hour | from $40 |
| Structuring the admin panel | from 10 hours | from $385 |
| Technical website audit | from 16 hours | from $620 |
Full control
Stability
Powerful tools to support
your business growth
A thoughtful tech stack. Fast results.
Only the technologies that truly support your growth — nothing extra.
CMS
Wordpress
1C Bitrix
OpenCart
MODX
Front-end
HTML
Javascript
CSS
Storybook
Git
Gulp.js
Vue.js
WebPack
Back-end
Docker
Laravel
PHP
ClickHouse
Swagger
React
API
What our clients say
Alex Rivers
CEO
Big thanks to the Toimi team! Everything was done thoughtfully, tastefully, and right on schedule. Loved how design and development were handled together — quick approvals, quick launch. Super easy to work with.
Karina Miller
Manager
We came in with a task tailored to our business — and everything was adapted to fit, no templates. What we appreciated most is that they didn’t just think about how to build it, but why. You can feel the care in their approach.
Mark Holzman
Manager
We ordered a webinar interface design and a couple of fintech-related things from Toimi — everything was on point. What stood out was that they didn’t just deliver, but also suggested ways to simplify. We took notes.
Maria Reed
CEO
We plan to continue working
with Toimi!
Solutions for your industry
Website support and maintenance — for eCommerce, fintech, and beyond.
- Online-store
- Corporate Websites
- Healthcare
- Media
- Online Education
- Real Estate Agency Sites
- Corporate Sector
- Industry
- Education
- Agriculture
- Travel & Hospitality
- eCommerce
- Internal Tools
Show more
Real cases. Clear results.
Read case
How we reinvented a major oil company's brand from scratch
How we created a modular identity inspired by linguistic structures
From anonymity to trust: How we strengthened brand perception by 70%
Kenika: Redesigning the digital identity of a tea brand
Let's discuss your project
FAQ
Didn’t find what you were looking for? Drop us a line at info@toimi.pro.
What’s included in website support?
All-around maintenance and support: performance monitoring, updates, bug fixing, feature adjustments, integration setup, security management, and backups — handled for you.
How much does website support cost?
The cost depends on task scope, urgency, and website type. We offer flexible pricing — from one-time jobs to monthly support — so you can choose the format that fits your budget.
What types of websites do you support?
We work with corporate websites, online stores, landing pages, and platforms based on Bitrix, WordPress, OpenCart, and other CMS. We also support custom-developed projects.
Do I need support if my site is already working?
Yes. Even if your site seems stable, it still needs regular checkups, updates, and protection from downtime. Think of tech support like maintenance for your car — better safe than sorry.
Can I expand my site’s functionality under support?
Absolutely. Support doesn’t just mean fixing things — it’s also about growth. We help expand functionality, add integrations, improve UX, and adapt your site to new business goals.
