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Our expertise

Web Summit 2025: How AI Became the New Normal — and Why Products Still Need Human Logic

11 min
Our expertise

A concise breakdown of what Web Summit 2025 revealed about modern product design: AI is the new baseline, but products that win are built on clarity, predictable UX, and human logic. A look at why hybrid systems now outperform “AI-first” tools.

Artyom Dovgopol
Artyom Dovgopol

We expected a lot of AI. We didn’t expect that almost every second product would build its entire identity around it. And ironically, the most genuine interest gathered around the solutions where AI wasn’t the point — where the logic and structure still felt human.

Key Takeaways 👌

AI is now a foundational layer — not a competitive edge. That shifts how products win

The future belongs to hybrid products: AI that strengthens the system instead of replacing its logic

Users increasingly choose clarity and predictability over endless AI add-ons

Intro

Web Summit 2025 made one thing unmistakably clear: AI is no longer a trend — it’s infrastructure. It’s the baseline. But in countless conversations, demos, and product pitches, people gravitated toward tools with clear logic and predictable UX — the same principles we use when designing landing pages and corporate websites.

This article breaks down why human-centered design is the strongest differentiator in a market overflowing with AI — and how it shapes modern Web Development.

AI Has Become Infrastructure — and That Changes the Rules

Web Summit 2025 in Lisbon felt like walking through a giant map of AI. Presentations, pitches, booth demos — nearly every product used AI or tried to look like it did.

But the real shift wasn’t that AI was everywhere.
It was that AI stopped being unique.

Once technology becomes background infrastructure, people stop caring what it is and focus on how it works for them.

What We Saw at the Summit: Real Conversations From Our Booth

We arrived at Web Summit with two products — Toimi and Taskee — neither of which position AI at the center of their value. And unexpectedly, that became the main point of attraction.

In conversations with founders, product leads, and operations teams, one theme kept repeating itself: people are tired of AI overload.

Many admitted they had tried multiple AI tools over the past year, but their workflows only got heavier. Onboarding grew longer, interfaces became more chaotic, and some tasks required double-checking “after the AI step.” Generative features often produced more text than actual progress.The general mood was honest and consistent: “AI helps… but sometimes it just makes the work clunkier.”

And not once did anyone ask, “Why don’t you have more AI?”

Instead, we heard thoughtful, practical questions:

  • Where could AI strengthen the product without breaking its simplicity?
  • Which functions would genuinely help the team?
  • How do you preserve clear UX while adding automation?

It became obvious: people weren’t searching for more AI layers — they were searching for logical tools. Many found this familiar from our own approach to Marketplace Development, where clarity outweighs spectacle.

A few visitors even mentioned that they’d recently revisited our pieces:

These conversations revealed how much the market values predictable structure.

Products With Human Logic Have Become Rare — and That Makes Them More Valuable

Amid hundreds of AI features, the products built on clear, transparent, and predictable UX stood out immediately. Almost every conversation circled back to the same idea: “We need tools that don’t fight us — just help us work.”

Taskee stood out because of its clear status hierarchy and predictable flows.The same applies to Toimi’s project approach — especially in structured systems like eCommerce Development.

It echoed the same ideas we outlined in How to create an intuitive interface and Website design: Key elements and business impact.

This unexpectedly resonated with what people were searching for in the middle of the AI rush.

Most discussions ended in one conclusion: teams wanted tools that don’t argue with them, don’t introduce extra steps, and don’t bury workflows under unnecessary layers of interface. They wanted a simple task structure, easy-to-explain statuses, and logic they could onboard a new hire into within minutes — not hours.

In 2025, simplicity stopped being “the minimum standard.” It became a competitive advantage.

AI is capable of

2023–2024 showed us what AI is capable of. 2025–2026 raises a different question:

Can your product remain valuable on its own — even if you removed all the AI sparkle?
And can AI become a natural amplifier, not the only idea in the room?

AI Works Best as an Amplifier — Not the Center of the Product

The most grounded conversations at Web Summit all converged on a single idea:

 AI should strengthen the product — not define it.

Teams weren’t dreaming about fully autonomous systems or AI that “runs everything.” They wanted something far more practical: tools where AI automates routine steps, assists with decisions, and reduces repetitive actions — without taking control away from the user and without turning the workflow into a black box.

This is where the market already feels more mature.

The future belongs to hybrid products:

  • systems where AI is built into the logic instead of glued on top,
  • interfaces that stay predictable even when automation is present,
  • workflows where users always understand what just happened — and why.

Not magic.

Not spectacle.

Just technology that fits the structure instead of overshadowing it.

The Main Takeaway From Web Summit

Web Summit 2025 revealed a shift that’s hard to ignore:

  • the market is tired of the “AI will solve everything” narrative,
  • yet no one doubts that AI is now a powerful foundation,
  • and at the same time, demand is growing for products where the logic still feels human.

People gravitated toward solutions that:

  • let them work calmly,
  • don’t overload their attention,
  • deliver predictable results,
  • and allow AI to step in only when it improves — not replaces — their process.

This is exactly the environment where Toimi and Taskee felt the most natural.

One Web Summit talk captured it perfectly:

AI amplifies what we can already do — but it doesn’t replace creativity.

 — Interview with social platform executives, Web Summit 2025 (Axios )

Conclusion

Web Summit 2025 made something very clear:

AI has become infrastructure. It will keep spreading deeper into products, becoming more stable, more invisible, and eventually — the default layer of most digital systems.

But at the same time, another truth surfaced:

the products people trust, remember, and return to are the ones built on human logic.

Not the ones with the most AI features, but the ones where the structure is understandable, the workflow is predictable, and the UX doesn’t demand extra cognitive effort.

The future belongs to tools that help people work calmly, confidently, and without friction — systems where AI steps in only when it genuinely improves the process, not when it complicates it.

This is exactly where Toimi and Taskee felt the most natural:

 products built on clarity, thoughtful design, and functionality that stands on its own — with AI acting as a precise amplifier, not the core identity.

This isn’t resistance to technology.

It’s maturity.

When human logic and technology stop competing and start supporting each other, you get the kind of product people actually want to use — and keep using.

Recommended reading🤓

The Coming Wave

"The Coming Wave", Mustafa Suleyman

About the approaching wave of AI and biotechnology and how humanity can maintain control over them.

On Amazon
Designing with

"Designing with the Mind in Mind", Jeff Johnson

Psychological principles of perception for creating intuitive interfaces.

On Amazon
The Brand Gap

"The Brand Gap", Marty Neumeier

How to unite strategy and design to create a "charismatic brand".

On Amazon
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